Refund Policy

  1. Eligibility for Refunds:

    • Refunds will be considered under specific conditions, including course cancellation, quality issues affecting the learning experience, double payment, and technical errors preventing course access.
  2. Refund Requests:

    • Students must submit a written refund request to the customer support team via email, including the reason for the request and any supporting documentation.
    • Refund requests must be submitted within 1 week of the issue or course cancellation.
  3. Refund Process:

    • The Academy will review refund requests within 1 week.
    • If eligible, refunds will be processed back to the original payment method for credit card payments.
    • Refunds for payments made by other methods will be processed at the discretion of the Academy in consultation with the student.
  4. Non-Refundable Items:

    • Certain items and services are non-refundable, including downloaded or accessed course materials, issued certificates of completion, and non-refundable course registration fees.
  5. Dispute Resolution:

    • In case of a dispute regarding a refund request, both the Academy and the student agree to work together in good faith to reach a fair resolution.
  6. Changes to Refund Policy:

    • The Academy reserves the right to update or modify the Refund Policy at any time, with changes communicated to users through the website.
  7. Agreement to Refund Policy:

    • By using the website and enrolling in courses, users agree to abide by the Refund Policy.
  8. Refund Processing Time:

    • Refunds, when approved, will be processed, and the amount will be credited to the customer’s bank account within 5 to 7 working days.

Users are encouraged to read and understand the Refund Policy, and any questions or concerns can be addressed by contacting Medico Consortium at

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Contact Number

Contact: +91 9711037667

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